The service-oriented architecture (SOA) is based on the idea to restructure IT infrastructures through the provision of services and to make more efficient. The always global growing markets and an increasing number resembles products force increasingly to differentiate companies compared to the competitors. Due to technological progress and thus changed purchase behavior, companies must improve their services and expand. Still profitable to remain and the ever-growing Web affinity of customers to meet, business processes must often be adapted to the changing influences of customers and markets. The need for agile business processes is constantly growing. Many companies have now realized that the constant further development of goods, products and services alone is sufficient to break away from the competition. Speed and flexibility are what counts. Only companies that rapidly changing market situations and Customer demands can adapt, will be the decisive step ahead in the competition.
Service-oriented architecture can help. The orientation of the value chain, will often be used as a template for the design of the services plays a special role. The benefits of SOA based clearly on structuring services according to business processes. The use of service-oriented architectures, E.g. in the field of online distribution is therefore of great importance. New intelligent technologies enable it to retain customers and to capture, that of the customer acquisition to customer service offers exactly adjusted the wishes of the customer.
Service-oriented architecture allows to analyse customer data and therefore the customer to enter a profile. Flexible value added will be the basis of any sustainable innovative entrepreneurial action decision. A service-oriented architecture (SOA) is an enterprise architecture, whose central design principle services. Services are here clearly delineated against each other. Transfer of a business unit or by outsourcing to external partners. Service-oriented architectures is a symbiotic relationship between management tasks and a fundamental shift in companies emerges IT possibilities here. One of the biggest challenges will be to bring the work processes and the new IT solution in line. However, it is assumed that service-oriented architectures in any company will find use in the future. The conversion to a SOA is expensive and time consuming. One of the central issues in the integration of a service-oriented architecture is that on several level of concrete implementation at the same time IT security and data protection at an early stage must be included in the planning and development processes, to avoid later changes and improvements, and to ensure the security of the overall system.